WHAT YOU CAN DO TO HELP YOURSELF?
Identify and reduce the risks
If you choose to play online, some general guidelines can help make your playing experience safer and reduce the risk of problems occurring.
1. Play for entertainment and not as a way of making money. Poker should be played recreationally and only with funds that you can afford to lose.
2. Play stakes you’re comfortable with, playing on higher stakes may not help you recover losses.
3. Don’t play when you are upset, tired or depressed, It is difficult to make good decisions when you are feeling down.
4. Balance your play with other activities. Find other forms of entertainment so that playing does not become a big part of your life.
5. Do not play when you are intoxicated.
SETTING LIMITS
We offer you the option to set different Responsible Gaming limits to help you play responsibly. You can set these limits by yourself or even by contacting support.
You may set limits for
1. Set limits on your real money deposits to the amount you can deposit during a specified period.
2. You may choose to completely stop deposits on your account but continue to play freerolls and withdrawals any winnings from the same.
3. Alternatively, you may have your account locked which would prevent you from playing on the website.
Once the limit is been set, it is irreversible for 7 days.
WHAT WE CAN DO TO HELP YOU?
Age verification
Any player who has provided dishonest or inaccurate information regarding his/her true age may have all winnings forfeited.
1. Every person signing up for a new account confirms that they are at least 18 years of age. This confirms everybody that everyone playing on our websites is over the age of 18 years.
2. We do not target underage players with our marketing and advertising. It is neither good business nor consistent with our personal and corporate values to attract underage players.
Setting Limits:
A) DEPOSIT LIMITS
A player can set his deposit limits by login into his account. These limits can be set on a daily, weekly or monthly basis. Increasing your deposit limits take 7 days to come into effect. A Decrease is immediate. In case of any change needs to be made before these 7 days, kindly contact our support team for further assistance.
Steps to set Deposit limits:
- Click on “Set limit”
- Enter the deposit limit, you wish to deposit. Enter your password and click on “Set”
B) POKER LOSS LIMIT
A player can now set his loss limits too. If the player notices that he is now in losses by the transactions he has done with Spartan Poker, he may set his loss limits too. These limits can be set ona daily, weekly or monthly basis. Increases to your limits take 7 days to come into effect. Decreases are immediate. In case of any changes to be done before these 7 days, kindly contact our support team for further assistance.
Steps to set Loss limits:
- Click on “Set limit”.
C) SESSION TIME LIMIT
You may restrict yourself and set session limits i.e. you may set limit/ restrict yourself playing on Spartan Poker. Increases to your limits take 7 days to come into effect. Decreases are immediate. In case of any changes to be done before these 7 days, kindly contact our support team for further assistance.
Steps to set “Session limit”
- Add the session limit you wish to set for your account.
- Click on “Set limit” and add your Spartan password to set a limit.
D) ESTIMATED MONTHLY SPEND
Monthly spend is the value of deposits you wish to set for the specific month. Increases to your limits take 7 days to come into effect. Decreases are immediate. In case of any changes to be done before these 7 days, kindly contact our support team for further assistance.
Steps to set Monthly Spend
- Click on “Set limit”
- Enter the limit amount you wish to set and add your password to set a limit.
E) SELF EXCLUSION
Self-exclusion is to exclude yourself from any gaming activity for the set limit. You may exclude yourself from playing on Spartan temporarily or permanently. Increases to your limits take 7 days to come into effect. Decreases are immediate. In case of any changes to be done before these 7 days, kindly contact our support team for further assistance.
Steps for Temporary Exclusion:
- Add the number of days of exclusion and then click on “Set limit”
- Enter the password to set a limit.
Steps for Permanent Exclusion:
- For permanent Exclusion, click on the tick box available
- Enter the password to set a limit.
FAQ – Setting Limits
1) For how many days is the limit valid?
- The limit set is valid until the next change is done. The next change done will be into effect within 7 days.
2) Can we set deposit limits for daily, weekly and monthly together?
- Yes. You can set limits on a daily, weekly or monthly basis. The limit will be in effect on immediate basis and the next change will be into effect within post 7 days.
3) How can I view the balance amount from the limit set on my id?
- To check your pending limit option (Daily, weekly, monthly) kindly follow the below steps:
• Login to your account using user id and password
• Click on “Deposit Limit” tab
• To check the limit under “Pending limit” option
4) In case if I have set a deposit limit today, can I change it tomorrow?
- Yes. You may change the limit as the set limit will take 7 days to come into effect.
5) What if I’m in the middle of one tournament and my session time limit gets over?
- Once your session time is over, you may again login to your account using your login id password to continue with the tournament you’re playing.
6) While playing I want to change the session limit as well?
- The session limit will be effective within 7 days.
7) Can I exclude myself from playing on Spartan Poker?
- You may exclude yourself from playing on the Spartan Poker platform, permanently or temporarily.
8) What if I block my account permanently and then wish to play again?
- Permanent self-exclusion are non-reversable
9) What if I block my account temporarily for a few days, post which I wish to play one of the featured tournaments?
- All self-exclusions are non-reversable, if you block yourself for a particular time period, you have to wait till that time has passed
10) Can I unlock my account again once I have locked my account permanently?
- Permanent self-exclusions are non-reversable
11) If I won a tournament ticket which is more than my daily buy-in limit, will I be able to register for the tournament?
- No, you will not be able to register in a tournament via ticket, if it is worth more than your daily limit. The limit is applied to all kinds of currency including tickets.
12) If I have won a ticket to the tournament, and I have buy-in for the tournament which is as per my daily buy-in limit, will the ticket be valid in the account or the ticket will go in inactive status?
- The ticket will remain active so you can use it later.
13) If I set my buy-in limit to Rs. 5000 and I play two tournaments in one day of Rs. 2500 INR and Rs. 3000 buy-ins each, will I be able to buy in again at the time of the second tournament?
- You will not be able to buy into the second tournament. Your limit, in this case, is Rs.5000, and your total buy-in for the day (2500+3000=5500) would exceed it.
14) What if the buy limit for the day is less than the buy limit for the tournament I wish to buy for that day?
- If buy-in to some tournament costs more than your daily limit, you will not be able to buy-in.